Google's first own-branded entry into the mobile 'phone market - the Android-powered Nexus One, manufactured by HTC - might be making a splash with its high-resolution screen and super-fast processor, but not everyone is happy.
According to an article over on Electronista, customers on T-Mobile's US network are experiencing issues with the Nexus One which results in it failing to hold a 3G data connection, frequently dropping down to a 2G EDGE connection - with a significant drop in speed as a result.
The issue doesn't just affect data connections, either: customers are reporting that the Nexus One gets significantly poorer reception for voice calls that other 'phones connected to the same network in the same area - including other HTC manufactured Android-based handsets.
The flaw is thought to be a result of a firmware issue which only raises its head on T-Mobile's specific network - something with Google will have to issue a fix for through the over-the-air updating mechanism built in to the Android platform. Unfortunately for those experiencing the problems, there is no estimate from either company on when such an update might be released.
T-Mobile is asking US customers to provide details of their Nexus One connection issues in the company forums, promising that "Google and T-Mobile are investigating this issue and hope to have more information for [customers] soon." Sadly, there is still no sign of a fix for those afflicted with a bad connection.
Any readers here lucky enough to have got their hands on a Nexus One but unlucky enough to be saddled with the T-Mobile connection issues? Share your experiences over in the forums.
According to an article over on Electronista, customers on T-Mobile's US network are experiencing issues with the Nexus One which results in it failing to hold a 3G data connection, frequently dropping down to a 2G EDGE connection - with a significant drop in speed as a result.
The issue doesn't just affect data connections, either: customers are reporting that the Nexus One gets significantly poorer reception for voice calls that other 'phones connected to the same network in the same area - including other HTC manufactured Android-based handsets.
The flaw is thought to be a result of a firmware issue which only raises its head on T-Mobile's specific network - something with Google will have to issue a fix for through the over-the-air updating mechanism built in to the Android platform. Unfortunately for those experiencing the problems, there is no estimate from either company on when such an update might be released.
T-Mobile is asking US customers to provide details of their Nexus One connection issues in the company forums, promising that "Google and T-Mobile are investigating this issue and hope to have more information for [customers] soon." Sadly, there is still no sign of a fix for those afflicted with a bad connection.
Any readers here lucky enough to have got their hands on a Nexus One but unlucky enough to be saddled with the T-Mobile connection issues? Share your experiences over in the forums.
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