rock is on top of its game with new 3yr ‘on-site’ warranty as standard

June 23, 2009 | 19:15

Companies: #rock

rock is on top of its game with new 3yr ‘on-site’ warranty as standard

Stone, UK, 23rd June 2009. rock, Europe’s no.1 performance notebook manufacturer, is celebrating the 1 year anniversary of its acquisition by Stone Group. One year on, with a new line of high-end performance gaming notebooks coming soon and the bold release of a new 3 year on –site warranty, rock is on top of its game.

Rock has long been known as an innovator in customer support and has been recognised year after year with many industry awards celebrating customer satisfaction. Having been the first to market with a 3 year warranty on its entire notebook range, rock’s commitment to customer support has been a tough act to follow. Now, reinforced with a fleet of trained Stone engineers, rock is proud to be able to offer a unique 3 year ‘on-site’ warranty as standard on its product range, undoubtedly underlining is assurance of quality and after sales care. The new warranty offering will launch to coincide with the roll out of two new high-end performance gaming notebook ranges*.

With the backing of strong industry player Stone, rock has had the advantage of utilising unique resources and deep-rooted industry relationships to help re-establish its solid customer relations and its enviable reputation of delivering innovation to the market. “As the founder of rock, I am delighted that Stone are the custodians of the brand. Keeping true to the brand’s routes allows us to focus solely on what rock does best - delivering state of the art gaming performance technology,” says Nick Boardman, Product Development Director, Stone Group. “Driving the business forward, we are extremely pleased to be in a positio n whereby we can begin to pass on the benefits of our acquisition by Stone Group as a direct reward to our customers. A new 3 year on-site warranty will provide ALL our customers with complete peace of mind whilst delivering comprehensive support – an industry first and a great way to thank them for all ‘their’ support!”

*The new Xtreme 790 and Xtreme 840 performance gaming notebook ranges, featuring a 3 yr on-site warranty as standard, will be announced shortly.
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