In the beginning, man created the keyboard and he saw that it was good. It finally allowed efficient input into computers in a format which modern man could understand. Inserting code into a machine no longer required the use of complex punch cards, or pushing little relays in the correct order. No, now they could actually use, almost, real text to control the processing beast.
When the only visibility of what was going on was text based terminals, the world was a happy place and no-one really needed to worry about other input methods. There were short lived implementations of touch or pen-based technology in order to highlight areas of the screen, however as we became more efficient at working our way around the display with a keyboard, these eventually died out in the generic workplace, of course as we’re seeing only to re-emerge decades later.
Then someone had the bright idea of using graphics. The keyboard guys were out of their league and something had to come up, to whit, the mouse. Given a little pointer and a strange ball encased in plastic, possibly the single most important input method ever devised had been born. I could make it look like I’ve done my research and go into the how’s and why’s of these inventions (Although, yes I do know who Douglas Engelbart is); however this isn’t the point of this article. What I want to illustrate today is where we go from here.
The mouse and keyboard combo has been with us for over forty years in some shape or form, more recently as a common desktop device for maybe the last fifteen. Given the speed at which technology has progressed, you will forgive yourself for wondering why nothing new has come along. Especially as for at least the last ten years people have been hammering on about touch-screen technology, retina based input or voice control.
"The mouse and keyboard combo has been with us for over forty years in some shape or form.. Given the speed at which technology has progressed, you will forgive yourself for wondering why nothing new has come along."
Let’s take a look at all those films and shows which claim to know how input will be based in the future; for those Trekkies (or is it Trekkers) the most obvious one of these will be Voice Control. Captain Picard, boldly goes to state what he would like the computer to do, whether that is making a cup of Tea, Earl Grey… Hot or raining photon death down upon the Borg. Everything they are capable of doing is handled by voice control, which obviously makes you wonder why they have any actual touch screen terminals on the ship anyway. I digress; they paint a world where we’ll all be talking to our vacuum cleaners without a second thought.
Now, unless there’s a drastic change in business activity over the next 500 years or so, companies will still operate more or less similarly than they do now in order to do business. They will still have employees, reports will need to be filed, gossipers will gather around the tea room and people will still send each other steamy Emails. The human psyche will not change, even if the technology which allows them to exercise it does. Clearly with voice control you lose any expectation of privacy. You are in the open plan office of the future; picture this:
Bob: Computer, begin appraisal document 220423/Johnson, Bob.
Computer: Please fill out section one. Team working.
Bob: *cough* I find working with Ted in accounting regularly is hindering my progress.
Ted: Gee Bob, that’s a little unfair don’t you think?
Bob: Uh, I’m going to find a meeting room to do this.
Ted: Computer, Open Email. Recipient: Williams, Stephen.
Computer: Begin Email.
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Ted: Steve, Bob’s such an asshole; you won’t believe what he said about me.
Bob: Hey!
Computer: New Email has arrived. Sender, Jones, Teresa.
Ted: Open Email.
Computer: Ted, I want your big hunk of man-love out by the copier.
Brenda: You two timing jerk!
Let’s face it; voice control is dead in the water for anything other than base level control of systems. There is no way anyone is going to give up the option to silently and confidentially access and manipulate data on the network, otherwise the implications of it would cause a rift in the space/time continuum. I’m happy enough coming into my house and saying ‘Lights’ or ‘TV, Channel 202’, however I’m not going to stand in the garden trying to convince my lawnmower to put itself back in the shed.
"We need to do something about it now as RSI is already becoming a major problem after only a few years of use and my children’s generation will be the first to potentially be using a mouse their entire lives."
As I have stated back in my tablet PC article, touch screen technology is far more appropriate for input than people seem to be interested in. It is an absolutely perfect method for controlling the screen and with a few little wrinkles to iron out, could replace the mouse in just a few years. Artistic licence aside, did no-one watch Minority Report, watching Tom Cruise wildly gesticulating at the virtual screen and think ‘O.K. Now that really is cool’. Best of all however, it seemed natural. It seemed that something we learn from birth, i.e. physically handling objects in order to manipulate them, would be the most obvious way of controlling computers. I want to be able to throw windows around, I want to be able to pull menus down with my finger and flick errant files into the trash.
Another thing people may have missed are the long term implications of Repetitive Strain Injury (RSI) or Carpal Tunnel Syndrome. The mouse has been one of the biggest contributors to RSI in the workplace, the movements and motor functions we need to exercise in order to operate them are alien to us which are why long term mousing can cause us such problems. However, physically moving your hand and arm to control an on-screen object is surely so much more natural? We need to do something about it now as RSI is already becoming a major problem after only a few years of use and my children’s generation will be the first to potentially be using a mouse their entire lives. Believe me, evolution isn’t going to catch up that quickly.
The unfortunate brick-wall for this concept is cost. It’s clear that big, expensive touch screens are not within the reach of the majority of either home or office users and because of this, people are unwilling to invest the time in writing touch screen friendly operating systems and applications. I’d love to see the day when I never need a mouse on my desk again; however I think it’ll be a long time coming and am generally envious of the time when my children or their children are using the next big thing in input technology on a day to day basis. I have hopes of 3D Holographic screens, sensory input devices and all manner of interesting technology to allow you to send an Email complaining someone has left the milk out on the counter again.
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Posted by Guest-2808 - Mon Jun 28 2004 15:33
My personal feelings are that StarTrek TNG actually got it about right. Voice control is used when appropriate, for example when someone wants an answer to a simple question and to share that information, such as "where is so-and-so?". It is also used when someone is trying to express themselves (for example writing a log or report in private, remember they all have their own quarters on the ship) or when trying to work through a problem in a natural way (Geordi does it in a few eipisodes).
For everything else, there are the touch screens. The idea is that they are so easy to use, so intuitive, that you don't even have to think about it. That's why the cast were told to just rapidly press lots of different buttons like it was completely natural and obvious. I think the displays that slowly roll data out and the little beeps everything makes help guide your attention too. As you say, it's an excellent way to work, especially on a ship that is self-cleaning and there is no danger of getting fingerprints on all the displays
I don't think the mouse and keyboard will go away for a while though. It's not at all clear how you would type with a touch screen display (unless you had a keyboard on-screen which kind of defeats the object). Also, no-one has so far come up with a better way to control certain types of games. Play a multiplayer FPS with a joypad and see how badly you suck. Trackballs help prevent RSI and have the advantage that you never run out of mouse mat, but for sheer speed it's hard to beat a mouse.
The Monority Report display was the best. Keeps you fit... perhaps a dance mat controller is the way to go in that respect?
Posted by stephen2002 - Mon Jun 28 2004 16:38
Personally I love my Wacom tablet. My index finger would get cramped up after about an hour of 3D modeling or any other click-intensive thing but now I can work away without getting unconfortable. The Wacom is as close to a touch-screen as you can get without actually shelling the cash for a touch screen. Plus, one big problem with touch screens that are of any decent size is that one has the want to rest their hand against the screen and then you end up with big smudges everywhere.
Lots of little breaks to get up and wander around are important too!!
Oh, and why do they have touch screens in StarTrek? For many operations, such as helm control, it is probably a whole heck of a lot faster for them to key in the information than try to put all of the coridinates and speeds into a big sentance. Personally I never quite understood why they have somebody at the helm most of the time anyway...I don't see why the computer couldn't just take the captains commands verbally (i.e. set course for Earth, Warp 4) and automatically convert that to the proper corrdinants, but that's besides the point
Posted by jezmck - Mon Jun 28 2004 16:58
This is actually one of my interests, so it's good to read another viewpoint on it.
I read the comic (and articles) at OK/Cancel on a regular basis.
Re: Minority Report - sure it looks cool, but it's totally impractical and certainly not 'accessible' [in the modern usage]. OK/C's take on it.
Touch screens are good because there is a definite point at which input IS being given and when it isn't - voice control doesn't have this (unless you use a keyword before every command).
I know a guy who was doing Automotive Design at Uni, and would use his mouse and keyboard with his left hand and a tablet/pen with the other.
edit: nice article!
Posted by Guest-2808 - Mon Jun 28 2004 17:35