Sony offers compensation for Xmas PSN outage

January 2, 2015 | 12:17

Tags: #attack #compensation #ddos #lizard-squad #playstation-network #psn

Companies: #sony

Sony has pledged to make things right by its customers following the distributed denial of service (DDoS) attack which downed its PlayStation Network platform over Christmas.

Many gamers' Christmases were spoiled when a group of ne'er-do-wells with little better to do with their lives subjected Sony's PlayStation Network and Microsoft's Xbox Live services to a sustained DDoS attack timed to coincide with the excited unwrapping of game-related presents. The attack left Sony's network inaccessible for much of the holiday period, but the company has plans to make things right: subscription extensions and a discount for the PlayStation Store.

'Since access to PlayStation Network was impacted during the holidays, we wanted to show our appreciation for your patience by offering all PlayStation Plus members that had an active membership or free trial on December 25th a membership extension of five days,' the company explained in a blog post on the matter. 'The extension will be automatically applied, so no action is necessary to receive the extension. If your membership or trial ends before the extension is available, you will receive five days of Plus to enjoy once the extension becomes available.'

The five-day extension is to be joined later this month by a 10 per cent discount code for all PSN members, which will be valid on any single transaction - including the purchase of multiple items in a single checkout process - to help soften the blow of the network's holiday inaccessibility.

The announcement comes as police reportedly arrest a Lizard Squad member, Vinnie Omari, with the Daily Dot reporting that Omari has had 'everything - Xbox One, phones, laptops, computer USBs, etc.' seized under the Police and Criminal Evidence Act 1984. A press release from Thames Valley Police suggests that his arrest relates to 'cyber fraud offences which took place between 2013 and August 2014 during which victims reported funds being stolen from their PayPal accounts,' rather than the Christmas DDoS attacks.
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