After the problems with Microsoft’s Xbox Live network over the Christmas period, the company has said that it will compensate all Xbox Live customers by offering a free game from the Live Marketplace.
Just yesterday, we reported that the company was
working to fix the problems many users had been suffering from, but still it hasn’t managed to fix them just yet. Larry Hryb, Xbox Live Director of Programming at Microsoft, said that his team was working day and night to fix the issues as quickly as possible.
Meanwhile, another Microsoft spokesperson said that the company would definitely do something for its Gold members, but didn’t provide any details and interestingly also left Silver members out.
If you’re a Silver member and suffered from the problems, don’t fret because Microsoft hasn’t forgotten about you either -- Marc Whitten, General Manager of Xbox Live issued an official statement via
Larry Hryb’s blog in the early hours of this morning, which should please all Xbox Live members.
“
Dear Xbox LIVE Members:
During this past holiday season you helped us break a number of Xbox LIVE records. This included our largest sign-up of new members to Xbox LIVE in our 5 year history and just yesterday you broke the record for the single biggest day of concurrent members ever on the service.
As a result of this massive increase in usage we know that some of you experienced intermittent Xbox LIVE issues over the holiday break. While the service was not completely offline at any given time, we are disappointed in our performance. I would like to take this moment to thank you each and every one of you for your patience and understanding as our team has worked around the clock to return the service to a stable state.
At the same time we would like to offer a token of our appreciation to all of you in celebration of record success for the service. And as a thank you for your loyalty during this holiday period, we will be offering all of our Xbox LIVE members around the world access to a full Xbox LIVE Arcade game that will be available to download free of charge. In the coming weeks we will be sharing the specific details of this offer with you.”
I wonder whether Microsoft will limit it to just one game or if it’ll make a selection of games available for you to choose one from? Share your thoughts on the latest developments
in the forums.
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